Concessions and Merchandise Supervisor

RESPONSIBILITIES AND DUTIES:

• Oversees the upkeep, organization and cleanliness of the concessions, and merchandise related storage areas;
• Performs nightly liquor inventory for proper levels of product and supplies for all the bars, and merchandise areas;
• Assists staff members with the setup and operation of the bars and merchandise areas before, during and after shows;
• Ensures that the nightly cleaning duties are done by the bartenders, and merchandise employees;
• Ensures that the bars and merchandise areas are properly stocked with product and cash prior throughout shift;
• Supervises all bartender and merchandise vendor staff;
• Rings out the bartenders following intermission;
• Ensures that each bartender and merchandise vendor has satisfactorily performed their closing duties;
• Ensures the timely and accurate settlement with tour managers regarding merchandise inventory, cash, theatre policies and procedures and that all documentation is completed and balanced;
• Timely apprises the Concession Manager of any maintenance and operations needs;
• Is knowledgeable in all aspects of Theatre cash register operations;
• Ensures observance of proper cash management procedures in all operations;
• Provides input for performance reviews of all concession staff to the Concessions Manager;
• Assists patrons and staff of the theatres as necessary;
• Consistently displays a positive attitude toward customers, co-workers, HTG managers and
• show-related personnel;
• Maintains appropriate workplace appearance during all shifts;
• Performs other duties as assigned .

QUALIFICATONS:

• Past leadership experience preferred
• Hands-on team player with excellent customer service and problem solving skills
• Strong oral and written communication skills
• Proactive attitude with a strong sense of urgency for setting goals and achieving desired results
• Ability to offer creative suggestions and collaborate across departments to achieve company objectives
• Working knowledge of Microsoft Office tools (Word, Excel, and Outlook)
• This individual must be results-driven with a focus on performance management and the ability to reconcile conflict between customers' needs, company objectives, employee concerns, and operation policies/procedures.

Please mail completed application to:

Historic Theatre Group, LLC
State Theatre
805 Hennepin Avenue
Minneapolis, MN 55402
ATTN: Concession Manager EOE employer